FAQ's
For the convenience of customers we have number of payment methods like American Express, Paypal,
Visa and Mastercards.
Hollywood Leather Jackets offers huge variety of quality products all over the world. We have satisfied
great number of customer all around the globe.
Yes, we want you to be happy with our purchase which is why we accept returns on purchases that are
in the same condition as when shipped. For more information please view our Return and Refund Policy.
If you change your mind or make a wrong selection or not entirely satisfied with your order, you are
entitled to refund under our change of mind returns policy. Simply follow our steps explained in this
section.
To buy the your desired jacket you can make payment through PayPal, American Express and Credit
Card. We use SSL secured transaction so you can safely do perform transaction.
We want to make sure satifactory costumer experience that’s why our return policy is set for 30 days of
delivery. You can return or exchange your order within 30 days of delivery for full refund or exchange.
For better shopping you need make a new account that may assist you in future.
Yes, it is safe to order online as we have secure payment method such as PayPal which has socket
secure Layer (SSL) Once the payment is recieved by PayPal then it is proceed further. We don’t store
any information that you provide during shopping.
For world wide delivery we use DHL, or FedEx for providing courier service.
Yes, Shipping cost to send the item back to our warehouse or production house will be paid by customer.
You can contact our customer service hassle free through email sales@hleatherjackets.com or chat
online for better experience or you can also find us on social media.
Custom Orders
Yes, we do make customize sizes on request of the customer.
Yes, we provide customization as per the demand of the customer. The customization cost will depend
on the order you can ask our customer care through online chat support.
You can get the jacket custom made in any type of leather by contacting our customer support team
avaliable 24/7 for your assistance and tell your requirement for the type of leather you desire your jacket
to get design.
Yes, we deal in all types of fabrics other than leather.
Yes, you can get the custom fit simply by reaching our panel of customer support. They will assist in the
size selection as your requirement.
We make effort to reduce fulfilment time for custom orders and usually takes 8-10 days. While placing
the order customer can ask the delivery date through our customer support agent. To know the date of
order before placing the order we encourage customers to reach our customer support team and
communicate their desired delivery date before placing the order.
Shipping Policy
Hollywood Leather Jackets minimal dispatch timing for recorded orders is one(1) day and the maximum
dispatch timing is ten(10) days.
No, we don’t charge any fees for shipping the item but if you demand expeditate shipping certain charges
will be applicable.
We are so very excited to inform our customers that we offer our customer FREE WORLDWIDE
SHIPPING.
Yes, We do provide the services of expedite shipping. Expedite Shipping can take up-to 04-06 working
days and costs $35. The product will be at your doorstep within the mentioned time.
You can easily change the address. But if the order was dispatched and you didn’t change the address
then immediately inform our customer service and provide us the right address for on time delivery.
To find the shippment or know your order status you can use the tracking number on the Track Your
Order page that you will get after placing your order via confirmation email.
Return & Exchange Policy
Its easy to track your order. After dispatching the order our customer support team will provide you
tracking number by using that number you can track your order.
Click on the track your order page to see your tracking updates from the shipping carrier. If you order is
not shipped yet, you can contact our customer support team in on order status. If your order is shipped
or in Transit, you can track your order if you have tracking number.
Shortly after you have placed your order you will recieve a comfirmation email containing your order
number. You can always track the status of your order in your account.
We’ll also send you email as soon as your order has been shipped. The email contains a tracking
number so you can track your order after being shipped.
After an order has been placed by a customer, you have the ability to modify the order by contacting our
customer support team. You can email us at sales@hleatherjackets.com or contact us via social media.
When your order is out for delivery you will get a confirmation email in which you will tracking number
that will help you get the status of your order. Usually it takes 8 to 10 days for the order to get shipped.
Yes, you can exchange the item only if it is in it’s original condition. Shipping cost to send the item back
to our warehouse or production will be paid by customer.
To cancel your order you can contact our customer support team within 24 hours. If the cancellation is
made within 24 hours so will return the whole amount in the buyer’s respective account. But if the
customer still wishes to cancel the certain condition will be applicable which you find in our
Exchange/Return and Refund Policy.