Return & Exchange Policy
The satisfaction of our valued customers is our clear motive. It happens sometimes that the customers do not satisfy with the size or color of the purchased product. HLeatherJackets enables their valuable customers to return or exchange any of the purchased product in accordance with the following guidelines.
- Return & Exchange of the purchased product is applicable within 30 days when jacket is received by the customer. After 30 days the company will not remain responsible for any sort of error or dissatisfaction.
- Only genuine reasons would be acceptable for return or exchange of the product.
- Please note that the item you want to return or exchange should be in its original condition. You cannot claim any return or exchange if the product is damaged.
- The Return and Exchange Policy will be void if the tags/ barcodes are removed.
- If there would be customer’s mistake in the selection of size or color, the customer has to pay $50 for exchange charges and amount of shipping will be charged.
- In case of return/exchange, the charges to ship the jacket to our production department will be paid by the customer.
- Products with custom sizes i.e. user defined sizes are non-refundable/exchangeable.
- In case of refund of any product, $30 will be deducted in terms of shipping and handling.
- Refund method will be same as the payment method. (Debit/Credit card payment methods).
Note: It is highly recommended by hleatherjackets.com to use the size chart. The customer has to be gentle in the selection of size. In case of any sort of error held by the customer in terms of size will not be entertained by the company.
Return & Exchange Procedure:
- Send us email for either return or exchange of the product at firstname.lastname@example.org.
- Our customer service center will frequently guide you about the return and exchange method.