Shipping And Delivery Policy
Hollywood Leather Jackets (HLJ) is eager to make the delivery as soon as possible because we want to make a stronger relationship with our customers. We ensure that you will find the best experience of shopping from us.
Free shipping worldwide
We are so very excited to inform our customers that we offer our customer FREE WORLDWIDE SHIPPING.
Our main concern is the satisfaction of our loyal customers and to achieve our goal we provide free shipping. Our customers are not to be worried with the FREE shipping, you will realise shopping with our web store that we try to ship the ordered product as soon as we can.
We have a lot of warehouses overseas including USA where many of our products are kept. This makes it easier to ship our products to the customers on time.
Our minimal dispatch timing for recorded orders is one(1) day and the maximum dispatch timing is ten(10) days.
All the deliveries and shipping are made on the addresses provided by the customers. Customers are requested to mention correct full addresses with email addresses while making purchase.
A picture is sent to the customer, if it is requested by them before dispatch. This process will make it easier to avoid inconvenience.
We used very reliable services like DHL, FedEx, sky-net, USPS. If the order is not dispatched within 20 days our customers are free to ask for refund for their ordered products. Due to uncertain situations, long shipping time and custom clearance we do not ship to Russia, Israel and India, Brazil, Israel, Iran, Iraq, OFAC and Sanctioned Countries. Fortunately we are working on this issue and hopefully will come out with a good result as soon as possible.
If more than one product is ordered from our website we try to ship it in a single parcel, but sometimes due to customised orders or a difference in order we have to make exception and ship it in two or three shipments. As the payment is received the customer is informed by an email.
After the product is dispatched, you’ll be sent a tracking code. Customers are advised to keep a check on the shipment status. In case of your absence at the receiving time you can reschedule the shipment by contacting the courier company directly.
A multiple times failed delivery, will cause the courier company to discard the parcel for which we or the courier company will not be responsible.
The tracking code you’ll be provided with will have a digit based tracking number, the date on which the order is dispatched and the expected delivery date. Customers are advised to keep themselves updated with the tracking code after dispatch notification.
While receiving the order a signature is required for confirmation of the receiving.
We do provide the services of expedite shipping. Expedite Shipping can take up-to 04-06 working days and costs $35. The product will be at your doorstep within the mentioned time.